Insurance is offered. If the customer declines insurance, they become responsible for non delivery of their order. The Post Office does a good job, but packages ARE sometimes lost or stolen.
Damaged Goods - DO NOT ACCEPT packages that are obviously damaged! All items are inspected before shipping. If you feel your Gerber product may be damaged, email us here. for instructions.
Delivery Times:
Once you place your order, it takes 3-4 days to process the transaction. At this time, your order is packed and shipped. Most shipments take 6-8 days from time of order till delivery. This is normal.
Protecting You!
We take GREAT pride in protecting you from fraud. Unfortunately credit card fraud is at epedemic levels. If we feel it is necessary to ask you for more info about your purchase, it is to "weed-out" fraudsters trying to use YOUR CREDIT CARD to make a purchase! You will thank us if we "catch" someone "using" your card!